Privacy Policy

Effective Date: February 24, 2026
Last Updated: February 24, 2026

Company Name: Oil & Eve
Website: https://oilandeve.com

1. Introduction

Oil & Eve (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and place orders through our WooCommerce store.

2. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide delivery coordination and locker pickup instructions
  • Send transactional SMS notifications regarding order status
  • Respond to customer service inquiries
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal information.

4. SMS Communications

If you provide your phone number during checkout, you consent to receive transactional SMS messages related to:

  • Order confirmations
  • Delivery scheduling
  • Locker pickup instructions
  • Delivery updates
  • Customer support responses

Message frequency varies based on your order activity.

You may opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP.

Message and data rates may apply.

We use Twilio as our SMS service provider. Phone numbers are used solely for order-related communications and are not sold or shared for marketing purposes.

5. Sharing of Information

We may share your information with trusted third-party service providers only as necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • SMS service providers (e.g., Twilio)
  • Hosting providers

These providers are contractually obligated to protect your information.

We do not sell or rent your personal data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure.

7. Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze site traffic

You may disable cookies through your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of certain communications

To exercise these rights, contact us at:
[Insert Contact Email Address]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: support@oilandeve.com
Website: https://oilandeve.com